Formations

Votre hôte:

DR MATHIEU LENIS, DMD, FRCD(C)

Spécialiste en chirurgie buccale et maxillo-faciale

Horaire de la journée

1 chirurgie (en direct) en matinée

7h30 à 8h00 – Arrivée & inscriptions des participants

8h00 à 10h00 – Lecture Dr David Lalande /Principes et options pour la sélection des prothèses immédiates et finales

10h00 à 10h30 – Pause / Café

10h30 à 12h30 – Observation chirurgie All-on-4TM

12h30 à 13h00 – Lunch

13h00 à 16h00 – Atelier pratique sur modèles ‘’Conversion All-on-4TM‘’ et observation de la mise-en-bouche du patient en chirurgie

Ideal for treatment coordinator, office managers, hygienists or dentists that handle treatment coordinator duties. This comprehensive one-day program is designed to build confidence by broadcasting knowledge of dental implants, and treatment modalities. From the history of dental implants and the pros and cons of various implant supported systems, to communication tips and documentation. Ms Karen Young demonstrates how implant knowledge combined with communication skills can lead to greater patient trust and treatment acceptance.

Course outline

•  Introduction; who is an implant treatment coordinator, or “ITC”?
• The implant treatment coordinator; understanding the roles.
• Skills and attributes.
• Educator role or sales role; how to accelerate your role.
• Your office and what is required of you.
• DDS meetings, morning huddles.
• Effective communication; building trust and rapport.
• Identifying with your patient – empathy not sympathy
• Modalities of educating your patients.
• Presenting all options – but how to focus on the #1 choice.
• The power of silence.
• Rationale for dental implants.
• Assignment for 2-day certification program.

Learning outcomes

This course is designed to provide team members with the necessary knowledge and tools to...

• Increase your patient case acceptance rate.
• Gain confidence in presenting dental implants to your patients.
• Understand and identify thecommon barriers to case acceptance.
• Develop communication skills to help set and elevate a standard of care in your office.
• Understand why dental implants should be considered the #1 choice for tooth replacement therapy.
• Set yourself aside from others – to be the very best you can be.

This comprehensive two-day program is for the beginner and experienced treatment coordinators, as well as anyone in the dental profession looking to grow the practice, achieve higher case acceptance and build team cohesion. Upon completing this 2-day program, all participants will receive a certificate demonstrating commitment to providing professionalism and knowledge to their patients

Prerequisite (but not mandated): Nobel Biocare’s Implant Treatment Coordinator Program: Building Trust With Your Patients

In this program, participants will:

• Receive an overview of the evolution of dental implants 
• Participate in role-playing case presentations exercises
• Review the entire patient journey and learn to understand the value of how dental implants can restore well-being 

In this course, Karen Young will review the foundations of Building Trust With Your Patients and will expand on:

• Patient communication strategies
• Developing a consultation area and environment 
• Clinical procedures and treatment planning
• Terminology and definitions related to implant dentistry
• Referral and Laboratory communication
• Documentation: Risk management, record-keeping, informed consent
• Bone grafting: Where, how and why
• Insurance questions from patients
• Follow-up systems with patients
• Marketing dental implants 
• Case presentation
• Understanding the CT scan
• The power of words: Obtaining the commitment from the patient