Help with downloads

Help with downloads

This site contains many different types of formats and rich media, for example videos and Flash content.

Downloading material

You will find pdf files of for example brochures so that you can experience the richness of the original document. PDF is a format associated with the free program Adobe Acrobat Reader make sure you have the latest version for optimal performance. Should you wish to convert a pdf to html or text you can use the Adobe online PDF conversion tool. For further information regarding Adobe products, please visit Adobe.

ZIP is a format for compressed files that we sometimes use. You can open and uncompress them using WinZip.

Flash and Video files

To view Flash content such as videos you need a Flash player plug-in. You can download the latest Adobe Flash Player (you need at least version 8 to view our content). If you do not have a Flash Player you will receive a message containing a link when trying to view relevant content.

To get the most out of you visit at Nobel Biocare you should also enable JavaScript in your browser. Please follow these instructions:

Internet Explorer (6,7)

  1. Select 'Tools' from the top menu
  2. Choose 'Internet Options'
  3. Click on the 'Security' tab
  4. Click on 'Custom Level'
  5. Scroll down until you see section labeled 'Scripting'
  6. Under 'Active Scripting', select 'Enable' and click OK if you have JavaScript turned off

Mozilla Firefox (1.5, 2.0, 3.5, 3.6)

  1. Select 'Tools' from the top menu
  2. Choose 'Options'
  3. Choose 'Content' from the top navigation
  4. Select the checkbox next to 'Enable JavaScript' and click OK

Having problems viewing content

Some companies restrict access to external sites, especially videos. To gain access to the material you will have to ask your IT department if the firewall is configured to support streaming video. You should also check the proxy settings for your network.

Problems with audio?

If the video has no audio, please check the following steps:
  1. if your speakers are switched on.
  2. the volume settings in Windows Media Player.
  3. your sound card settings.
If the audio is of poor quality, make sure to adjust your speaker volume or the volume settings on your computer.

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